File a Warranty, MSDS Download, Product Information, & FAQS
Warranty Claim/ Repair Request
(This form can be printed and filled out OR filled out digitally with Adobe.)
Click the links below to download
Fusion All Type or Fusion Epic Orange
material safety data sheets.
FAQS
Can I return my order?
We do not offer returns. We do offer exchanges in some situations. You are welcome to reach out to us to inquire about your specific needs. We do not offer free exchanges.
My order hasn't been delivered yet.
The logistics carriers offer an estimated delivery date. This date is not guaranteed. If it has been an excessive amount of time and your order has not been delivered, please call the logistic company for more information. If they advise that the package has been lost or undeliverable, please contact us and we will either refund or reship your order.
How is my information used?
We do not share your information with other companies or 3rd party services other than the logistics carriers.
Do I have to create an account?
No, but we recommend that you create an online profile to better protect your personal and payment information.
My order was canceled.
As a store policy, all orders that are flagged as a fraudulent risk will be automatically canceled. This is because we are liable for the chargeback fees in the event that the order is truly fraudulent. You are welcome to attempt to place the order again, however if it flagged as fraud again it will be canceled again. We do not negotiate on this policy and apologize for any inconvenience this may cause.
What are the shipping time frames for orders in the US?
Most of our orders are shipping through UPS ground, below is a map that shows shipping times frames. These are estimates only. Delivery times are dictated by the carrier and are not guaranteed.
